Terms & Conditions

Last Updated: December 27, 2025

1. Acceptance of Terms

By accessing and using the services of Accounting24, operated by FinTax24 LLP, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

Accounting24 provides manual accounting, bookkeeping, GST filing, and income tax return filing to businesses and individuals across India. We do not offer payroll, MIS, payables/receivables management, or doorstep accounting. Notice handling and audit support are available at additional fees. Documents are accepted via WhatsApp or email only.

3. Service Agreement

  • Services commence upon mutual agreement and receipt of necessary documents
  • Service scope and pricing are defined in individual client agreements
  • Clients must provide accurate and complete information
  • We reserve the right to refuse service if information is incomplete or inaccurate

4. Client Responsibilities

Clients are responsible for:

  • Providing timely and accurate financial information
  • Maintaining proper documentation and records
  • Responding promptly to queries and requests
  • Making timely payments as per agreed terms
  • Informing us of any material changes to business operations

5. Payment Terms

  • Fees are as per the agreed service package
  • Payment is due as per invoice terms (typically monthly in advance)
  • Late payments may attract interest charges
  • Services may be suspended for non-payment
  • All fees are exclusive of applicable taxes

6. Refund Policy

  • 7-day money-back guarantee for new clients (within first week of service)
  • Refunds for monthly services are prorated if cancelled mid-month
  • No refunds for completed work or filed returns
  • Service cancellation requires 30 days written notice

7. Confidentiality

We maintain strict confidentiality of all client information. All team members sign NDA agreements. Client data is protected with bank-grade encryption and secure storage systems.

8. Accuracy and Liability

  • We strive for 100% accuracy in all work but are not liable for errors arising from incorrect client information
  • Clients must review and approve all returns before filing
  • We are not liable for penalties arising from client's failure to provide information
  • Our liability is limited to refund of fees paid for the specific service

9. Intellectual Property

All content, materials, and methodologies used by Accounting24 remain our intellectual property. Clients receive a license to use deliverables for their business purposes only.

10. Service Termination

We reserve the right to terminate services if:

  • Client provides false or misleading information
  • Client fails to make payments
  • Client engages in illegal or unethical activities
  • Client breaches these terms

11. Compliance and Legal

  • All services are provided in compliance with Indian laws and regulations
  • Clients are ultimately responsible for their tax compliance
  • We provide professional services but do not guarantee specific outcomes
  • Tax laws are subject to change; we adapt services accordingly

12. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our control, including natural disasters, government actions, technical failures, or other force majeure events.

13. Dispute Resolution

  • Any disputes shall be resolved through mutual discussion
  • If unresolved, disputes shall be subject to arbitration
  • Jurisdiction is Bangalore, Karnataka, India

14. Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website. Continued use of services constitutes acceptance of modified terms.

15. Contact Information

For questions about these terms, contact us at:

  • Email: support@fintax24.in
  • Phone: +91 75759 62424
  • Address: First Floor, 24 Square, Nr. Hotel Nandini, Bhavnagar Road, Palitana, Gujarat - 364270